Safeway, a company that celebrated their centennial this year, has been providing groceries and other goods to the United States to the joy of many customers. What originally started as a one-off site in Idaho, has grown to include over 1,300 stores nation-wide, and an online shopping site. While they were a grocery and general store from the onset, now they offer floral and pharmacy sections as well. The physical store locations are mostly throughout the northwest and western United States. This includes the states of California, Alaska, Hawaii, and Nevada.
The Safeway online Pharmacy is an incredibly easy site to navigate. Similar to their competitors, they offer online prescription refills and advice on health related topics. They provide tools for researching and understanding drug interactions, information regarding immunizations, and governmental health care. The Safeway Pharmacy is very proud of their vision, which is to dispense both medicine and advice.
Safeway Pharmacy accepts all major forms of insurance, which keeps their prices in line with other retail pharmacies. Safeway’s Pharmacy does not offer shipping options. Their online Pharmacy can only be used to expedite the process of refilling or transferring a prescription. Any prescriptions that are ordered through their site must be picked up at one of their physical store locations.
If for any reason you need to contact the customer service department, you may do so through their provided phone number. A customer also has the option of free sign-up to their site. The account creation process takes only minutes and allows further correspondence online. The corporate offices for Safeway are located within the United States (Phoenix, AZ), as are their customer support staff.
Safeway Pharmacy Reviews 2015
As Safeway’s Pharmacy is not a true online retail option, there are no customer reviews regarding this feature. There are however many reviews about the company itself, the website, and the customer service. A vast majority of these are all positive or neutral. There are a few negative reviews. One always expects to find a handful of negative reviews about any retail business.
The overall feeling is that the website design leaves much to be desired and the grocery delivery services they offer are well loved.
Specifically regarding their Pharmacy, Safeway has earned mixed reviews. We located a customer who had serious troubles obtaining their own prescription records, even after contacting the customer service department.
Another customer took issue with the customer service provided by the Pharmacy staff at their local store. We would not usually consider this type of review for an online pharmacy. However, as their system requires a visit to their physical location for medication purchase, it is important to note these occurrences.
The most disturbing review found involved a customer attempting to refill their prescription online and then not being able to pick it up in the store as per policy. This customer had enough of an issue that they believed the entire process to be a scam.
Safeway Pharmacy Coupon Codes
Safeway does not offer any specific coupons related to their pharmacy department. They do offer a savings club for members which will give discounts on other Safeway products and services.
If you are looking for a place to receive your immunizations, Safeway Pharmacy currently offers a 10% discount on groceries if you use their flu shot service. This discount does not apply to residents of certain states, or to persons of a certain age. To learn more you must speak to a Safeway pharmacist.
The most lucrative savings plan Safeway offers is a Fuel Saver option which allows you to earn reward points on your Safeway membership card towards a lowered gasoline cost. If you shop at the Safeway Pharmacy, you will earn 1 point for every $1 spent on prescriptions.
While shopping at the Safeway Pharmacy does not save you money on prescriptions or medications, they at least offer discounts in conjunction with pharmacy sales. The ability to save money on groceries and gasoline are still a savings none the less.
Based on the information we were able to collect on Safeway’s Pharmacy, we give them 3 of 5 stars. They are a reputable business with a long history. They provide an average level of customer services. We cannot in good conscience give them a higher score as they are not a true online pharmacy that delivers medications to your home. We are however pleased for the most part with what they do offer their customers. Their incentives and discounts are mediocre compared to some, but better than others. If you live in a state that has a Safeway location (or one of its affiliate stores), you may have a positive experience using their pharmacy and online prescription services.