OptumRx prides themselves on being a focused, innovative, and collaborative leader in the industry of pharmacy benefit management. They serve more than 13.5 million people through groundbreaking mail service pharmacies and a national level network made up of over 67,000 pharmacies. OptumRx manages prescription drug benefits of Medicare, government, and commercial health plans as well as those of unions and employers.
The main goal of the company is to improve the healthcare system by increasing efficiency and creating a better overall experience for healthcare customers. It delivers and supports health care solutions addressing the physical, mental, and financial needs of organizations and individuals. In its essence, the company is a technology and information-enabled platform for health services, serving the broad health care marketplace.
Registered customers of the website can refill prescriptions, order medical supplies, check an order status, renew forms and expired prescriptions, browse formulary and prescription history. Users may also access the mobile site, receive text message reminders, view real-time benefits, and receive FDA updates.
It is difficult to see all of the sections of the site without registering, but there are a few sections available, and viewing the shop takes you away from OptumRx.com.
There are no reviews or testimonials on the website itself. The items in the shop section do have the ability to be rated and reviewed, though not a lot of them do have a rating or any comments.
ScamAdviser gives OptumRx.com a high trust rating, being 100% safe to use as a legitimate pharmacy website.
There are no coupons available to use for OptumRx.
OptumRx works hand in hand with the healthcare system to provide prescriptions through the mail. The service is quite beneficial, and can come in handy a variety of ways. Some individuals might have a prescription that can’t be missed at all, and having it delivered to their home can ease the process of venturing out to the drugstore to pick it up.
Overall it is difficult to navigate, and it is unclear where much of the information on the website is located. Not a lot of information about how the program works is available to those without an account, so it is impossible to weigh the benefits accurately. This site is the perfect candidate to shine with customer reviews and testimonials, however they are totally lacking.
More customers might be drawn to use the service if they were able to imagine themselves in a scenario in which it would benefit them. It would also be beneficial for the site to have more information about how it works readily available. It should not take clueless searching around the site to find that information.
The store portion of the site is a bit outdated, and all of the items on it are available at any drugstore. The only benefit of using the site for their “store” would be if you are already ordering medications through them, it would eliminate the need to go to the pharmacy. This site receives 2 out of 5 stars.