Miniinthebox.com provides items found in a drugstore or pharmacy at a deeply discounted rate. There are items for oral hygiene, shaving, monitoring and testing, aromatherapy, shapewear, hair care, medical and personal care, relaxers and massagers, and facial care devices. There is also a section dedicated to the most popular items from the website. When customers choose a category to shop in, they can then narrow down their search even more with filter choices provided by the site.
The site claims to have local warehouses both in the United States and Europe, and global express shipping in just 3 to 5 days. They work directly with the factory to cut out the middle man, and improve efficiency in the transaction. As far as customer service goes, they say that they have a 30-day satisfaction guarantee free return policy, local return services for the United States and Europe, and can aid customer if they speak at one of the 27 languages of their customer service representatives. They say that they do not ever store credit card information, they only work with the most secure payment providers, and have a quality insurance system for great product quality. They offer an app that customers can download on either android or Apple devices that will give them some sort of reward for shopping.
The website does not have a section dedicated to customer reviews and testimonials, but each item does have a review section on the product page.
TrustPilot has an average rating of 6 out of 10 stars for Mini in the Box with 6,390 total reviews. A portion of the reviewers say that they love the products and the time that it takes to receive the product is worth the price that is paid.
Scam Adviser warns that Mini in the Box is a high risk site, giving it only a 3% trust rating. There are many mixed reviews posted on Scam Adviser, saying that you can’t expect perfect items to come from China, that they never received their items, and even someone suggesting that the company tried to get their credit card information for fraudulent purposes.
The coupons on Good Search have varying degrees of success, and offer different discounts for different price points.
Mini in the Box appears to be a Chinese big box store, carrying many items that can be made very quickly with not a lot of cost, which is how they can offer the items at such a reduced price. The selection available is quite impressive and when ordering over a certain amount, express shipping becomes free.
The trust rating of the site gives insight into what a customer can expect when they place an order. There is an overwhelming amount of negative reviews about items taking extremely long to receive, which can be understood if the items are coming directly from China, but the most recent reviews all sing praises of the company. Miniinthebox.com receives 3 of 5 stars