Review: Poor Customer Support

on February 20 | in Reviews | by | with No Comments is an online pharmacy of a well known Canadian pharmaceutical company. This online store has been working for more than thirteen years. All that time, they have been providing their products to their customers all over the world. Their shipment facility is said to be quite effective. They charge $10 for any kind of shipment around the globe. They are specialized in Viagra and other sexual products. Their famous products are Viagra, Lipitor, Plavix, Ventolin and Crestor. This online store is owned by highly trained medical professionals and this online store is verified by CIPA because they provide reliable prescription to their customers. Reviews

Technology has changed everything in this world. Anything you can want can be bought just clicking some buttons no matter where you are. These online shopping stores have made shopping easy. Now there is a lot of competition in the market over becoming the best online shopping store. This is judged by the company’s performance and user response to their performance. Therefore, people have different views about these companies. Same is the case with this very company. People have different views about this company. Some think that it is an excellent company and its meeting all their needs. Some of people think it is a bad company and some their features are worst.

While expressing his views about this company, a user wrote in his review, “Once I needed some medicines and ordered those to this company. They charged me about $700 for these products and told me that I will get my order my order within six weeks. After one week they mailed me and it was mentioned these products are out of stock and it will take one extra week to get to me. I told them that I am okay with it. After another week, I contacted them to the status of my order and again they said the same that it was out of order. So I cancelled my order and I applied for the refund. After a long process and wait, I received my payment back. It was not my first order to them. Before this experience, I placed an order which I received after 7 weeks. Their shipment and customer service is very bad.”

Another customer said that he has been ordering his medicine named Cymbalta for more than a year from this company and every time shipment takes six weeks. He says that there is no doubt this is a good company but customer service and shipment is poor.


Broadly speaking, after reading the reviews given by the users I will say that this company has good products from which all of the users are very satisfied but on the other hand, their shipment and customer service is hated by every user. If a company has bad customer service and shipment than it cannot be a good company. They need to improve these features. Based on user remarks and customer reviews I will rate this company 2 out of 5.

Phone, Email Review -2 out of 5 stars by Stephen K. Walker

Unfortunately for today’s consumer, the number of rogue or fraudulent online pharmacies outweighs the number of reliable organizations. These companies will attempt to convince consumers that they are legitimate online pharmaceutical companies.

Shoppers need to remember, reputable pharmacies will never send SPAM emails advertising their products or services, they will never sell a controlled substance with or without a prescription, and they will never sell prescription medication without a verified physician’s prescription.

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