CVS Pharmacy, originally titled Consumer Value Stores, operates the largest retail pharmacy in the United States with over 7,800 store locations. With a wide range of beauty, grocery, home, and pharmaceutical services or products, it is no wonder that the cvs.com website attracts nearly 30 million visitors annually. In addition to the retail pharmacy locations, healthcare services are provided through the over 600 Minute Clinic medical clinics operated in conjunction with CVS. The prices offered by CVS are equitable to its competitors, and occasionally they are lower. While the prices of prescription medications are often dictated by the manufacturer, CVS works with the varied pharmaceutical companies to provide medications that are more affordable.
The customer service department for CVS and their affiliates are accessible via toll free number, the physical Rhode Island address, and through the email support pages. Offering a myriad of shipping options, there is a choice to suit each customer’s needs. If you are purchasing a prescription medication through the website, standard shipping is free of charge and takes an average of 8 days. Expedited Priority Shipping, Express Shipping, and Overnight Shipping options are available for a cost of $9.95-$24.95 and will take an expected 1 to 7 days.
CVS Reviews 2015
There are no customer reviews listed on the CVS website, however there are a number of independent sites offering customer reviews and or complaints.
Here we find a customer who was thrilled with the services and prices at CVS. This customer was especially pleased with the opportunities to save money through the in store shopping incentive programs.
Here however, a customer has left an incredibly poor review due to an altercation that occurred while he/she was trying to fill a prescription for a pain killer at a physical store location. According to this review, not only was the customer’s prescription not filled in a convenient and timely manner, the pharmacist dispensing the medication was rude and disrespectful.
In this review we find a customer of cvs.com who boasts about the effortless navigation of the site, the ease of ordering, and the many products and services offered. This is a customer who has had many positive experiences while ordering pharmacy refills and new prescriptions, and has enjoyed the interactions they have had with the customer service department. They believe CVS is the best online pharmacy, and recommend the website to all.
CVS Coupon Codes
The coupons, discounts, and coupon codes offered by cvs.com change throughout the year. Currently, a popular promotion is the 15% discount off of your first order that is given after signing up for the CVS emails.
In addition, cvs.com offers a dedicated page to all of the in store coupons that are currently active. These coupons may be clipped electronically or printed from home and taken to the physical store.
Overall we give Cvs.com a rating of 4 stars out of 5 stars. While there are the occasional negative reviews, those are far and few between in comparison to the number of positive customer interactions. Customers are offered good prices on their prescription and nonprescription items, shipping is reasonable, and the customer service department is effective and prompt.