Most of the online medicine shoppers look for only two things while they shop from an online pharmacy and those are – security of money and security of health. Meaning, we want the medicines to be of top-notch quality as well as the online store must not be a scam or fraud. Yet, there are other things that must be taken into account. Medsindia.net, according to the reviews, has managed to live up to the first two requirements so far. But the store still needs to improve in many other areas to make sure a sustainable operation and a profitable business as well.
www.medsindia.net is an Indian medicine manufacturing company. They sell and ship the products from India to the rest of the world. They operate from the UK. They are involved in online medicine selling business since 2000 and have been awarded for their fast, courteous, responsible and efficient customer service. They sell the products at a very low price and guarantees delivery. All their products are approved by FDA and no prescription is required to buy medicines from this store.
The usual delivery duration is 7-14 days; however, if the orders are not delivered to the customer within 21 days- the online store guarantees a reship or refund for the lost products. To avail this refund or reship facility, a customer must inform the delivery problem, i.e. the non-delivery of orders within 21 days of shipment, between the 22nd & 36th days and any claim after this period will not be accepted. The twist here is that if the reshipped products are also lost, then the customer will have to bear the cost of the duplicate order at a 10% discount & free-shipping offer. Reviews have shown that the delivery system is actually slow, although the quality of the products are really good and customers wish to order again in future.
The price of the medicines are low and there are medicines available for a wide variety of medical problems. Along with this low price, there is a unique and marketing-friendly discount process used by this online drug store. If a customer wishes to receive discounts on the medicines purchased, she/he will have to subscribe to the newsletters and by doing so will get a discount code to be used for the next order. Another benefit of the site is that it has got some articles and price comparison information of medicines posted on the page, which help customers to have a better online medicine shopping experience.
With all these benefits, it is really painful to say that the site has many flaws, e.g. unprofessional look, grammatical error, doesn’t upload properly and doesn’t contain proper contents on pages. Moreover, the shipping needs to be accelerated. Again, there are two more sites with almost the same name – ‘medsindia.com’ and ‘medsindia.biz’ which create confusion. Adding to all these, not enough reviews are available online. In short, people are neither comfortable nor informed enough to use this site.
If the online pharmacy manages to improve in these areas, it possesses a very good future indeed!